Operating System - Windows 7, Windows 8, Windows 8. Solution and Diagnostic Data Collection. Support Forum Join the conversation! Please verify your product is powered on and connected, then try again in a few minutes.
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Download list - Download multiple files at once View, edit and download your entire list of software and drivers here. When you insert the CD, an installation interface launches automatically. Advanced document settings window. If the hhp are correctly connected, verify that the scanner is turned on.
HP Customer Support - Software and Driver Downloads
This could take up to 3 minutes, depending on your computer and connection speed. Select your operating system and versionChange Detected operating system: Not sure which drivers to choose? Save to File save Options: No software or drivers are available for this product with the selected operating system. If the power cable is connected to a surge protector, ensure that the surge protector is plugged into an outlet and turned on. Asia Pacific and Oceania.
Check that the scanner has power The power cable is connected between the scanner and a power outlet.
After scaning step, start a scan to see if the scanner is working. Uninstall and reinstall the software. Do one of the following tasks depending on scannin the scanner is connected to the computer:.
HP Scanjet N - Scanner initialization or hardware problems | HP® Customer Support
Ensure that the Power button on the scanner panel is on; when on and no error or attention conditions exist, the Power LED is lit with a steady green light. Let HP identify any out-of-date or missing drivers and software. Please verify your product is powered on and connected, then try np in a few minutes. Another USB cable might not be compatible with the scanner. Use the cable that was included with the scanner. See your browser's documentation for specific instructions.
HP encountered an error while trying to scan your product. Please try again shortly. Save to file save options. The list of recommended drivers for your product has not changed since the last time you visited this page.